2024年1月1日起,凯悦对于尊荣宾客、里程碑奖励等做出一系列改变。

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2024年1月1日起,凯悦对于尊荣宾客(环球客代订礼遇)、里程碑奖励等做出一系列改变。

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1. 里程碑奖励

凯悦将里程碑奖励从每年 100 晚延长至 150 晚。

2. 尊荣宾客 (Guest of Honor)

Guest of Honor(巧用环球客代订礼遇,无高级会籍照样能享受凯悦环球客待遇),不再是环球客Globalist的无限次福利,而是基于里程碑奖励。 2024 年,而且该优惠对于付费住宿和奖励住宿均有效(目前只对于奖励住宿有效)。

当亲友使用尊荣宾客券并完成入住后,持有尊荣宾客的会员自己可获得1个认可房晚,用于保级和升级。

3. 奖励可转让

所有奖励均可在会员帐户之间转让一次,但仅允许转让一次,不允许来回转或者多次转。

4. 会议和活动策划者+旅行顾问

凯悦的会议和活动策划者+旅行顾问,每消费 5,000 美元即可赚取 2 个精英之夜积分,每年最多可赚取 60 个精英之夜积分。

里程碑奖励

Guest of Honor(巧用环球客代订礼遇,无高级会籍照样能享受凯悦环球客待遇),不再是环球客Globalist的无限次福利,而是基于里程碑奖励。

新的Guest of Honor,每次只能用于上限为连续7晚的住宿而且该优惠对于付费住宿和奖励住宿均有效(目前只对于奖励住宿有效,无连续住宿上限)。

2024年底已经保级了的环球客,将会额外得到5次传统的Guest of Honor,有效日期至2025年2月28日。

20 晚或 35,000 基本积分

选择以下之一:

  • 下次住宿奖励2000分(180内完成Hyatt Place / Hyatt House / Caption by Hyatt / UrCove这几个品牌之一的一次住宿)
  • 2张嘉宾轩 (Club Lounge Awards)
  • $25 Experience Credit

30 晚或 50,000 基本积分

1张类别 1-4 免房券 + 选择以下之一:

  • 下次住宿奖励2000分(180内完成Hyatt Place / Hyatt House / Caption by Hyatt / UrCove这几个品牌之一的一次住宿)
  • 2张嘉宾轩 (Club Lounge Awards)
  • $25 Experience Credit

40 晚或 65,000 基本积分

1张尊荣宾客券 (Guest of Honor) + 选择以下之一:

  • 5,000 奖励积分
  • 1张升套房券
  • 150 美元寻找体验积分 (FIND Credit)

50 晚或 80,000 基本积分

选择以下之一:

  • 5,000 奖励积分
  • 2张升套房券
  • 150 美元寻找体验积分 (FIND Credit)

60 晚或 100,000 基本积分

您将获得以下所有内容:

  • 2张尊荣宾客券 (Guest of Honor)
  • 1张类别 1-7 免房券
  • 2 张升套房券
  • 专属凯悦礼宾服务 (My Hyatt Concierge)

79、80 和 90 晚

1张尊荣宾客券 (Guest of Honor)  + 选择以下之一:

  • 10,000 奖励积分
  • 1张升套房券
  • 300 美元寻找体验积分 (FIND Credit)

100 晚

1张类别 1-7 免房券 + 选择以下之一:

  • 10,000 奖励积分
  • 1张升套房券
  • Miraval 额外住宿奖

110、120、130 和 140 晚

1张尊荣宾客券 (Guest of Honor)  + 以下之一:

  • 10,000 奖励积分
  • 1张升套房券
  • Miraval 额外住宿奖(在 Miraval 度假村入住一晚即可获赠第二晚免费住宿)

150 晚

1张终极类别 1-8 免房券 + 选择以下之一:

  • 10,000 奖励积分
  • 1张升套房券
  • Miraval 额外住宿奖(在 Miraval 度假村入住一晚即可获赠第二晚免费住宿)

奖励可转让

以下的所有奖励,都可以转让到其它帐户一次:

  • 尊荣宾客券 (Guest of Honor)
  • 嘉宾轩 (Club Lounge Awards)
  • 升套房券
  • 类别 1-4 免房券
  • 类别 1-7 免房券
  • Miraval 额外住宿奖
  • 终极类别 1-8 免房券

英文条款

Frequently Asked Questions by Hyatt:

Program Updates

  1. What is changing in 2024 for World of Hyatt?

World of Hyatt is introducing new Milestones, new choices within Milestone Rewards, and new ways to share and use your awards. First, the Milestone Rewards chart is expanding beyond 100 nights. Now you will earn awards at 110, 120, 130, 140, and 150 qualifying nights each year.

We are also adding exciting new choices throughout Milestone Rewards. Please see above for the new Milestone Rewards.

Members will earn Guest of Honor Awards as part of Milestone Rewards and be able to use the awards on eligible paid or award stays for up to seven nights, enabling themselves and those they care about to have a Globalist experience during their stay. Effective January 1, 2024, Guest of Honor will no longer be a Globalist benefit. Members will earn their first Guest of Honor Award at 40 Tier Qualifying Nights or 65,000 Base Points earned in a calendar year and have the opportunity to earn up to 10 Guest of Honor Awards each year. (If, on 12/31/23, you have Globalist status for some or all of 2024, please see FAQ No. 14 below for details on how this change will affect you.)

We are also making it easy for you to share awards with those you care about–either by transferring the award itself or by making an award reservation for another World of Hyatt member. You will be able to gift nearly all awards to another World of Hyatt member from your account page on the site or app, or by calling Guest Services. You will need the member’s last name and World of Hyatt member number of the person you choose to gift an award.

Lastly, starting in 2024, meeting and event planners, travel advisors, and qualifying small-business owners can earn Tier Qualifying Night credits based on eligible spend at Hyatt. More details can be found above and in the FAQs below.

Please see the program terms for complete details on how the program will operate in 2024 and beyond.

Earning, choosing, and gifting awards

  1. How do I earn Milestone Rewards?

Milestone Rewards are earned starting at 20 Tier Qualifying Nights in a calendar year and for every 10 qualifying nights up to 150. See above for new Milestone Rewards. You can also reach some Milestone Rewards based on the number of Base Points you earn in a calendar year. Learn more about Tier Qualifying Nights and Base Points here.

  1. How do I choose Milestone Rewards?

Choose your award online or in the World of Hyatt app in your Account, via a link in the email you’ll receive offering a choice or call a Global Care Center. You have 90 days after the Milestone was achieved to make your choice.

  1. How do I gift an award?

Eligible Awards can be transferred to another World of Hyatt member’s account from your account on Hyatt.com or on the app. In your account under your Available Awards tab, choose the option to gift your award. You can also call a Global Care Center to gift an award. You will need the last name and World of Hyatt number of the person you choose to gift.

  1. Instead of gifting my award, can I just book an award stay on behalf of someone else?

Yes, for some awards, you can book award stays on behalf of someone else. Free Night Awards, certain Room Upgrade Awards, Points + Cash Awards, and Guest of Honor Awards are eligible to be booked in the name of another person.

  1. Does the recipient of the award have to be a World of Hyatt member?

Yes. If they are not a member, they can enroll here first.

  1. I gifted an award to someone, but they don’t need it anymore. Can I get it back?

If you transferred an award to another member’s account, no. An award can only be gifted one time and cannot be transferred back. Transfers are not rescindable or reversable.

If you booked an award reservation on behalf of someone else–and they cancel the reservation in accordance with the applicable property’s cancellation policy–the award (or points redeemed for the award) will be credit back to your account as the member who made the reservation.

  1. How long will it take for an award to appear in my account after I’ve chosen it?

Please allow up to five business days for an award to appear in your account.

  1. I’m a Lifetime Globalist–am I eligible for any of the Milestone Rewards?

As a Lifetime Globalist, you are eligible to earn Milestone Rewards by completing eligible activity.

  1. I don’t like any of the Milestone Reward options available. Can I get points instead?

When points are a choice in Milestone Rewards, you can choose points as your award. (Every milestone offers the ability either to choose Bonus Points or to select an award that offers the opportunity to earn Bonus Points.) Otherwise, you’ll need to choose from the options provided. Once an award is chosen, it cannot be exchanged for any other award. If you elect an eligible award, you can also gift the award to another member.

Guest of Honor

  1. What is a Guest of Honor Award?

Guest of Honor is an award that bestows Globalist in-hotel benefits to the recipient on an eligible paid or award stay, up to seven nights. This includes (as more fully described and subject to the limitations in the program terms):

Waived resort fees, including on eligible paid stays

Club Access or free breakfast for up to four registered guests (two adults and two children)

Room upgrades, subject to availability

Elite check-in and late checkout

Premium Internet

Bottled water

Free parking on award nights

While Globalists receive a 30% point bonus on eligible spend, Guests of Honor stays will not. (Guest of Honor benefits are limited to “In-Hotel Benefits,” as described in the World of Hyatt program terms. Elite tier point bonuses are not an In-Hotel Benefit.)

We encourage you to gift the award to make someone’s stay special, so when someone else uses your Guest of Honor award, you will get one Tier Qualifying Night credit when they check out. (Please note that the Tier Qualifying Night credit will go to the member who first gifted the award, even if the Guest of Honor award gift recipient later redeems the Guest of Honor Award on a reservation they’ve booked for another person.)

  1. Do I get free parking with my Guest of Honor stays?

Guest of Honor Awards provide the recipient with the same in-hotel benefits as are provided to Globalists. While Globalists receive free parking on nights for which they’ve redeemed a free night award, Globalists do not receive free parking on a paid night’s stay.

  1. How is Guest of Honor changing?

Guest of Honor is moving from a Globalist benefit to an award that is earned through Milestone Rewards. The first Guest of Honor Award is earned when a member stays 40 qualifying nights or earns 65,000 Base Points in a calendar year.

Unlike the legacy Globalist Guest of Honor benefit, Guest of Honor Awards will be usable on Eligible Rate paid and award stays for up to seven nights. Guest of Honor still bestows Globalist in-hotel benefits for the registered guest on the reservation.

Because Guest of Honor Awards can now be earned at 40 qualifying nights in a calendar year (before Globalist status is earned), you can choose to make yourself the Guest of Honor and experience the benefits of Globalist status by using the award on your own stay.

We are also adding exciting new value for Members who gift a Guest of Honor Award. When your guest checks out of their Guest of Honor Award stay, you will receive one Tier Qualifying Night credit as a thank you for sharing your award. (Please note that the Tier Qualifying Night credit will go to the member who first gifted the award, even if the Guest of Honor award gift recipient later redeems the Guest of Honor Award on a reservation they’ve booked for another person.)

Guest of Honor Awards can be gifted (through your account or by calling a Global Care Center) to another World of Hyatt member. Once gifted, that member can book their own Guest of Honor stay through Hyatt.com or by calling a Global Care Center. You can also book your Guest of Honor’s stay for them by calling a Global Care Center.

  1. I am a current Globalist or Lifetime Globalist as of December 31, 2023.  How will the changes to Guest of Honor impact me?

All members who are Globalist or Lifetime Globalist as of December 31, 2023, will receive five complimentary Guest of Honor Awards in their account in January 2024. These complimentary Guest of Honor Awards expire on February 28, 2025.

Should a Lifetime Globalist as of December 31, 2023, or a Globalist as of December 31, 2023, who has a tier expiration of February 28, 2025 or later, gift or apply all of their Guest of Honor Awards, they may then use the legacy Globalist Guest of Honor benefit for Free Night Awards as described in the terms until February 28, 2025, by calling a Global Care Center – except that Globalists who have a tier expiration date later than February 28, 2025, may use this benefit until February 28, 2026. (In all cases, all available Guest of Honor Awards must be gifted or applied to a reservation first.)

Should a Globalist as of December 31, 2023, have a tier expiration of February 29, 2024, and gift or apply all of their Guest of Honor Awards, they may then use the legacy Globalist Guest of Honor benefit for Free Night Awards until February 29, 2024, by calling a Global Care Center. (All available Guest of Honor Awards must be gifted or applied to a reservation first.)

Unlike the new Guest of Honor Awards, the legacy Globalist Guest of Honor tier benefit will continue to apply to Free Night Award stays only.

Awards

  1. Will the Ultimate Free Night Award be good at all-inclusive and Miraval resorts?

The Ultimate Free Night Award can be used for a standard room at all Category 1-8 hotels and resorts and Category A-F All-Inclusive resorts that participate in World of Hyatt and offer standard-room accommodations. It can also be used at Miraval for single or double occupancy in a standard room.

The Ultimate Free Night Award is not applicable for redemption at Homes & Hideaways by World of Hyatt.

  1. How does the 2K Next Stay Award work?

After choosing 2K Next Stay as your award at the 20 and/or 30 qualifying-night Milestone, you have 180 days to stay and check out of an eligible stay at Hyatt Place, Hyatt House, Caption by Hyatt, or UrCove hotel. Upon checkout, you will receive 2,000 Bonus Points. You do not need to attach the award to your stay; it will automatically activate for stays at these brands.

If you choose this award at both the 20 night and 30 night milestone and have two awards associated with your account at one time, you will earn 2,000 Bonus Points per eligible stay. You will need to complete two distinct, eligible stays to earn 4,000 Bonus Points.

This award cannot be gifted or transferred, but once earned, the points can be. More information on transferring points can be found here.

  1. What will the expiration date be for each of the new awards?

Always check the terms and conditions of your awards for this information.

2K Next Stay Award is valid for one hundred and eighty (180) days from the date of issuance.  It must be redeemed for a reservation with a checkout date on or before the expiration of the award.

A FIND credit is valid for the remainder of the calendar year in which it is issued, plus an additional fourteen (14) months.

Guest of Honor Awards earned through Milestone Rewards are valid for the remainder of the calendar year in which they are earned, plus an additional 14 months, and must be redeemed for a reservation with a checkout date on or before the expiration of the award.

The Ultimate Free Night award is valid for one hundred and eighty (180) days from the date of issuance and must be redeemed for a reservation with a checkout date on or before the expiration of the award.

Miraval Extra Night Award is valid for one hundred and eighty (180) days from the date of issuance and must be redeemed for a reservation with a checkout date on or before the expiration of the award.

Complete terms for all awards can be found here.

  1. Can I exchange any of my existing Club Access Awards for something else?

No program award – including Club Access Awards – is exchangeable.

  1. Can a Suite Upgrade Award be used with a Free Night Award?

Category 1-7, Category 1-4, Ultimate Free Night Awards, and other promotional Free Night Awards cannot be combined with Suite Upgrade Awards. You can use a Suite Upgrade Award on nights for which you have paid an eligible rate or have redeemed points for a standard-room or club free night award or a standard-room Points + Cash award.

  1. What is FIND and how do I use that credit?

FIND is a marketplace that offers access to carefully curated wellbeing experiences to help inspire people to be their best selves. After choosing the FIND credit as your Milestone choice, you will receive an email with a certificate code. Sign into the FIND platform with your World of Hyatt member number and add your certificate code to the “Manage your gift certificates” section within your account homepage.

  1. Are FIND awards combinable? For example, if I select multiple FIND credits, can I apply more than one credit to a single experience purchase?
    Yes, you can apply multiple FIND credits to your purchase of a single FIND experience.

Meeting and Event Planners, Travel Advisors, and Small Business Owners

  1. What is changing for Meeting and Event Planners?

Meeting and event planners can now earn Milestone Rewards and elite status by earning Tier Qualifying Night credits based on eligible event spend billed to a Group Master or Master Account. For every $5,000 (USD) in eligible event spend billed to a Group Master bill in a calendar year, the meeting planner will earn two (2) Tier Qualifying Night credits, up to a maximum of sixty (60) Tier-Qualifying Night credits each year. Spend can be associated to only one (1) member per event, and spend is accrued across events throughout the calendar year. Terms and Conditions for meeting and event planner earning can be found here.

Tier status may still be earned based on Qualifying Meetings until December 31, 2024. Please see immediately below for more details.

  1. As a meeting planner, I planned to earn tier status in 2024 through Qualifying Meetings. Can I still do so?

Qualifying Meetings will continue to be tracked for 2024, and we will award status based on Qualifying Meetings held in 2024. This earning will run in parallel with the new spend-based earning structure. You’ll earn status based on the method that gets you to tier status the fastest.

  1. What does this mean for my Company World of Hyatt Account?

As in the past, Company World of Hyatt accounts can continue to earn Bonus Points on eligible event spend arising from hosting qualifying events.

In addition, starting in 2024, Company World of Hyatt accounts will also be able to earn Tier-Qualifying Night credits based on eligible event spend billed to a Group Master or Master Account. For every $5,000 (USD) in eligible event spend billed to a Group Master bill in a calendar year, the Company World of Hyatt Account associated with the applicable event will earn two (2) Tier Qualifying Night credits – up to a maximum of sixty (60) Tier-Qualifying Night credits each year. Spend can be associated to only one (1) World of Hyatt Account per event, and spend is accrued across events throughout the calendar year.

By accruing Tier-Qualifying Night credits in a calendar year, Company World of Hyatt Accounts will be able to earn Milestone Rewards and gift eligible Milestone Awards to other Members. (Company Accounts will also remain able to redeem Bonus Points earned for program awards.)

Please note that – through the earning of Tier-Qualifying Night credits as described above – a Company World of Hyatt Account may satisfy the requirements for earning tier status in the World of Hyatt program (and this may be nominally reflected on the online account dashboard of a Company World of Hyatt Account). However, a Company World of Hyatt Account is not eligible to receive any In-Hotel benefits or other tier benefits available to individual members.

Complete terms and conditions applicable to Company World of Hyatt Account participation in World of Hyatt can be found here.

  1. What is changing for Hyatt Privé travel advisors?

Starting in 2024, Hyatt Privé travel advisors will now be able to earn Milestone Rewards and elite status through spend made by their clients. For every $5,000 (USD) in eligible room-rate spend by their clients (cumulatively) in a calendar year, the advisor will earn two (2) Tier Qualifying Night credits, up to a maximum of sixty (60) Tier-Qualifying Night credits each calendar year – enough to earn Globalist status with the World of Hyatt. Terms and conditions for Privé can be found here.

  1. What is changing for travel advisors?

When booking travel for their clients, travel advisors booking directly with Hyatt will be able to earn Milestone Rewards and elite status. For every $5,000 (USD) in eligible room-rate spend by their clients (cumulatively) in a calendar year, the advisor will earn two (2) Tier Qualifying Night credits, up to a maximum of sixty (60) Tier-Qualifying Night credits each calendar year – enough to earn Globalist status with the World of Hyatt. Terms and Conditions for travel advisors can be found here.

  1. As a travel advisor, can I also earn Tier Qualifying Night credits if I book through a consortium or other third-party site?

Travel advisors will be able to earn Tier Qualifying Night credits on eligible room-rate spend when booking through Hyatt direct channels (as described in the questions immediately above). Room rate spend from reservations made through a consortium or other third-party site will not be eligible for Tier Qualifying Night credits for the advisor.

  1. As a travel advisor/Hyatt Privé advisor/qualifying small-business owner, how do I know how close I am to earning Tier Qualifying Night credits with World of Hyatt?

Contact a Global Care Center to check your eligible accrued spend year-to-date. Once Tier Qualifying Night credits are earned, they will show up in the Account Overview section of your account.

结语

这次的改变基本上都是好的。除了少部分人之外,大部分环球客每年代订的次数本来就有限。

而又由于奖励可以转让,嘉宾轩 (Club Lounge Awards)等的价值就大大提升了。

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