快讯 – 加拿大运输局暂停《航空旅客保护条例》中的部分旅客保障条款

Updated on March 17th, 2020

加拿大运输局暂停《航空旅客保护条例》中的部分旅客保障条款,直达网页

《航空旅客保护条例》设立的目的,是规管当航空旅客在旅行过程中出现延误的事件时,有那些可以向航空公司索偿,以及规定赔偿金额。关于《航空旅客保护条例》(Air Passenger Protection Regulations)的详细解释官方直达网页

从2020年3月13日开始,以下旅客保障将被暂停:

The Agency orders that all air carriers be exempted from:

  • the obligation, under paragraphs 19(1)(a) and 19(1)(b) of the APPR, to pay compensation for inconvenience
  • if the flight delay or the flight cancellation is communicated to passengers more than 72 hours before the departure time indicated on the passengers’ original ticket; or,
  • if the flight delay or the flight cancellation is communicated to the passengers within 72 hours of the departure time indicated on the original ticket, on condition that the carrier pays the passengers the following compensation for inconvenience;
  • the obligation, under subsection 19(2) of the APPR to pay compensation for inconvenience to passengers who opted to obtain a refund instead of alternative travel arrangement, if the flight delay or the flight cancellation is communicated to passengers more than 72 hours before the departure time indicated on the passengers’ original ticket;
  • the obligation, under paragraphs 17(1)(a)(ii),17(1)(a)(iii), and 18(1)(a)(ii) of the APPR to provide a confirmed reservation on a flight operated by a carrier with which the carrier does not have any commercial agreement.

结语

由于受到COVID-19的影响,各大航空公司都无可避免地被迫取消大量航班以及出现大量延误。加拿大运输局这个做法,估计是希望可以保护一下加拿大的航空公司,以免因此也需要航空公司作出大量的赔偿。